i have called in for a short discussion with my boss. when she said "it's a sensitive issue", i was "owh... ok". she asked about that WNH. rupanya ramai orang bercerita pasal that email and the attitude. talking about attitude, tak kisah la kita berada di mana, we have to behave. behave means we should address people with certain title. for example if we want to address a senior manager, address him as Encik Halim (bukan nama sebenar), not Halim. lebih2 kalau kita ni executive biasa. dan, adalah amat keji kalau seseorang quote ayat orang dan claim kerja orang lain sebagai kerja sendiri. orang macam tu sepatutnya dihukum penjara seumur hidup.