Thursday, June 24, 2010

not professional may*bank staff reply

In order to give a polite declination to May*bank, I sms the officer with this sms.

Dear R*****, after consideration, we regret to inform you that we have to decline the offer of housing loan. Please let us know if we need to write an official declination letter to you.

His reply?

Please give me 10 reasons why you decline.

A few comments:
  • Not a professional reply from a May*bank staff who's nature job to find customer in order to make business.
  • No greeting. That's rude for me.
  • For me , it is a provocation.
  • Other than application form, I do not sign anything yet. The offer letter valid for 2 weeks. Thereafter, it is expired. I don't see any problem if I do not sign within that period.
  • Change my perspective towards May*bank service. I can call it lousy.
  • If you loose one business, you can offer another business like ASB investment.
Ke sebab ko ego sangat, jadi ko marah bila kena reject. Selalu bank reject orang, kali ni orang reject bank. Apesal? Tak boleh terima? Tu je.

Oh, my SMS reply to the officer was like this.

Sorry, I can't make a phone call now. About the reasons why we decline, I'll write officially to you and cc to your management.

Mari mengarang.

10 comments:

ecah said...

Go wafaa!!!!
Memang betul. sangat rude.. Takpe, esok kita sambung luahan hokey

aS_c0mei said...

eeeiii..sungguh kurang adab mamat tuh!siap nak 10 reasons.sukahati lahhh!huhuhu....

mu buat surat best2 okekk.....

Jaja® said...

maybank mmg sux.

Wafaa said...

Aishah: Ye. Salah orang la mamat tu. Sampai skang tak reply sms aku bila aku kata official write to ur management.

As: kaaannnn? kekurangan adab. Personally dia buat keje out. Presentation laaaagi la out.

Jaja: Yes. Totally change my perspective. Ni bukan maybank kat kampung mana, ni kat subang jaya. So called bandar yg banyak bangunan tinggi2. Hmmm..

iyma said...

ke dia wat lawak?

sbb mcm x professional lgsung!

iyma said...

err..ko kenal ke mamat tu personally..i mean kwn masa belaja ke?

Wafaa said...

Imah: Tak aku tak kenal dia langsung. Dan dia mmg tak professional.

Kancilbiru said...

hampeh la...tak perlu kot tanya kenapa takmau...dan satu reason dah cukup untuk menerangkan kenapa takmau..huhuhu...

Anonymous. said...

exactly... sangat tak perlu...

Wafaa said...

niza: tu la. kang aku cakap yg betul2 kang sentap la pulak.

anonymous: hi there. his action made me writing an official letter. next week kerja-kerja submit akan berlaku. siap snap gambar sms lagi.